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RuneScape developer Jagex pulled a newly debuted trailer from its RuneFest convention after fans spotted a six-fingered knight character that sparked allegations of generative AI use. The studio has since apologized, acknowledging that the issue is 'pretty hard to explain away,' as the controversy renewed broader community scrutiny of AI use in game development. The incident has put Jagex in an awkward spot following what was meant to be a celebratory annual community event, with the studio now facing backlash from its fanbase over trust and transparency around its creative pipeline.