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Quinton McNair, a former Army soldier who served 24 years, returned to Chicago after retiring in 2019 and struggled to adjust to civilian life, PBS NewsHour reported. He said he had joined the Army to escape gang activity and violence in his neighbourhood, and he deployed between nine and 11 times, including to Kosovo, Bosnia, Iraq and Afghanistan. After leaving the military he felt like a stranger in his home city, was diagnosed with PTSD and depression, and later worked as an HR manager. McNair said baking became therapy that helped him through that period. He began posting his creations online under the name Struggle Beard Bakery, and the hobby later became a business. In a Brief But Spectacular segment, he urged other veterans to seek help for PTSD and trauma and said skills such as time management, resourcefulness and people management learned in the military are valuable in civilian work.